Website Personal Information Privacy Policy

Your right to privacy and to protect your personal information is important to We Return It Limited. We recognize that when you provide us with information about yourself, you trust us to act in a responsible manner. The following discloses our information gathering and usage practices for www.ihs.com and associated websites (collectively our “websites”). Although these sites may contain links to third party websites, We Return It Limited is not responsible for the privacy practices followed by non-affiliated companies.

This Website Personal Information Privacy Policy is incorporated into and is a part of the Terms of Use published on our website. View our Terms of Use. By visiting any of our websites, you agree to the collection, use and disclosure of your personal information as described in this Policy. If you do not consent to this collection, use and disclosure of your information, you should not use our websites.

General Principles

We Return It Limited respects the interests of all who visit its websites with regard to the collection, use and transfer of certain information. “Personal information” as we use it here refers to that which allows an individual to be identified directly or indirectly, and includes the categories of information set forth in the European Community Directive on Data Protection (the “EU Directive”) and applicable local legislation.

Proper use and security of your personal information is a high priority for We Return It Limited, particularly as we are in the data gathering business. We Return It Limited has certified its participation and compliance with the U.S. - EU Safe Harbor Framework and the U.S. - Swiss Safe Harbor Framework, as set forth by the U.S. Department of Commerce regarding the transfer of information from European Union member countries and Switzerland to the U.S. (see http://www.export.gov/safeharbor). We Return It Limited is committed to protecting your personal information in accordance with the privacy principles set forth in the Safe Harbor program, as well as other applicable laws and regulations.

Types of Personal Information We Collect

When visiting our websites, We Return It Limited collects two different types of personal information from you. The first is information you knowingly disclose, which may include your full name, title, company affiliation, work address, work telephone number and work e-mail address. The second is information that is sent to us by your web browser. We do not ask for or collect any sensitive personal data as it is defined in the EU Directive. Where required under applicable law, we obtain users’ consent prior to collecting and processing their personal information.

Methods of Collecting Information

We Return It Limited collects information from its website users in several different manners. One of the most common methods is during an online form submission or registration process, where a website user is requesting a free trial or a courtesy newsletter, registering for an ev ent, or responding to similar offers such as sample reports, white papers or more product information. Additionally, we may collect information that is sent to We Return It Limited by your web browser, such as “cookies.” Finally, We Return It Limited may collect and aggregate data using third party code. However, data collected by these companies is used only by We Return It Limited and is not shared with, nor is it accessible to, other companies except as stated herein.


When visiting an We Return It Limited website, our servers may query your computer to see if there are cookies previously set by We Return It Limited. A “cookie” is a text file that is created when your browser visits a particular website, such as an We Return It Limited website. Afterwards, every time you visit the We Return It Limited website, your browser retrieves and sends this file to the We Return It Limited website’s server. Cookies enhance the website user experience by:

Helping We Return It Limited authenticate you as a user when you log in to a secure area of the website; Storing information about your website user activities so you may easily pick up where you left off on the We Return It Limited server’s pages; Storing your user preferences, which allows you to customize how information is presented through site layouts or themes; and Personalizing the manner in which We Return It Limited responds to you via marketing communications.

The cookies We Return It Limited collects may include the following information: a unique identifier, user preferences and profile information used to personalize the content shown to the individual users. It is your choice whether you allow We Return It Limited to store such information on your computer or device. You may be able to set your web browser to alert you when a cookie is being used, and may use your browser to accept or reject the cookie; additionally, you may also disable the cookie feature on your browser entirely. However, disabling cookies may prevent you from using some features on the We Return It Limited websites.

Transfer of Personal Information

We Return It Limited may transfer collected personal information to data centers around the world. We Return It Limited will implement reasonable security and organizational measures to protect the personal information against unauthorized access, disclosure or loss. We Return It Limited will also take steps to provide an adequate level of protection in each data center to which the personal information is transferred. We Return It Limited will comply with notification, registration or approval requirements imposed under local law regarding the cross-border transfer of personal information.

Use of Personal Information

We Return It Limited may use your personal information for the purposes of providing you with requested information or products; providing you with information regarding similar products, or events; analyzing extent of use; providing customized product and service information; and for allowing website users to participate voluntarily in mailings or other events. Additionally, we may use personal information collected on our websites in the aggregate to better understand your use of our websites and to enhance your enjoyment and experience. For example, we may use the information to improve the design and content of our websites or to analyze the programs and services that we offer. Finally, if a website user is already an We Return It Limited customer, or becomes one of our customers during the online registration process, we may use that user’s personal information to provide him or her with product service updates, information and alerts.

We Return It Limited may disclose a website user’s personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (i) comply with legal process served on We Return It Limited; or (ii) protect and defend the We Return It Limited property rights in and to its products, or the security or safety of its website users and website.

Email Marketing

If you submit a form on our website to attend an event, subscribe to a newsletter or request specific information, We Return It Limited may use the personal information that you enter, including your contact details, to send you follow-up emails relating to your original request. We may also occasionally send you information about similar products, services and events related to your interests, as determined by your original or most recent request for information. If you are an We Return It Limited customer, we may occasionally send you information on products, services and events from other areas of the We Return It Limited business that we believe may be of interest to you.

Storage of Email Information

We Return It Limited may use internal and third party systems to store your email preferences, the information you submit on request forms and to manage our communications with you. We Return It Limited does not share your contact details with any a third parties.

Updating Your Information

If your personal information changes, you may update it by contacting us by postal mail at the address listed below . We will make commercially reasonable efforts to comply with your request within 7-10 business days.

Unsubscribing to Email Marketing

If you no longer wish to receive our email or promotional communications, you may opt-out of receiving them at any time by following the instructions included within each email, or by contacting us via the contact information listed below. A few limited exceptions may exist, but notice is always provided in such communications.

Contact a Privacy Officer

We are committed to treating you with respect and courtesy, and to providing the highest level of service. Please contact one of the We Return It Limited Privacy Officers if you:

Have a complaint about our Website Personal Information Privacy Policy, or the manner in which we’ve handled your personal information. Have a question about our privacy practices.

Contact information for the We Return It Limited Privacy Officer is as follows:
We Return It Limited
Attn: Privacy Officer

We will respond to you promptly and do our utmost to resolve your concerns.

Website Privacy Policy

The policy: This privacy policy is for this website; www. wereturnit.com and served by We Return It Limited and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.

The DPA & GDPR May 2018

We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into affect from May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of / saving of cookies on their computer / device.

What are cookies? Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.

Contact & Communication

With us Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.

Email Mailing List & Marketing Messages

We may operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/ publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all Mailchimp lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)

Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http:// bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.